Return Policy
We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return or to ask for any return related question, please contact us at info.petspawradise@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info.petspawradise@gmail.com
Let's create your own design and start selling it
Do you believe you have the right idea for a great design but do not know how to get started? Let's create it together then!
How does it work?
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Get in touch with our graphic designers
We offer you the possibility to connect with our graphic designers and share with them your idea for a new design.
You can either have a phrase / a few words or an image to share with our team and we will turn your idea into a design.
Your design will then be published in our website and available for purchase.
Get in touch with us via email: info.petspawradise@gmail.com -
Turn your idea into reality
You only have to focus on the idea and we will take care of the creation of the design as well as the listing / production and shipping to the customers.
You can pick the items you want your design to be published on.- The only requirement is for your design to be pets/their owners-related.
- The cost of turning your idea into a design and create all the listings is just $30 (to cover the cost of the creation of the design as well as the set up of the listing in our website)
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Share & Earn
All you have left to do is to share your amazing design and get up to 20% in commissions on successful referrals:
- 20% commision on all purchases of your own design (meaning: not only the traffic you drive to the website but also benefit from our usual clients)
- 10% commision on purchases on any other items from our website (meaning: purchases coming from your affiliate link)
You will get a custom link where you will be able to track all the purchases coming through your advertising.